Terms of Use

TERMS AND CONDITIONS

These terms and conditions apply to our website and our physical stores, www.drphonez.com , and are applicable to all users of our website. By using our website, you acknowledge that you understand this terms and conditions.

Terms for Repair

  1. Nature of Business

Dr. Phonez Inc provides repair services on electronic devices. We reserve the right to include or add other products and/or services as we may deem fit at any given time.

 

  1. Scope

Any repair work undertaken by us shall be subject to the General Terms and Conditions set forth herein to the extent no other agreements have been explicitly made.

 

  1. Services

3.1We will undertake the professional handling of repair work assigned in relation to electronics. Unless a different scope of work has been agreed upon in writing, the repair work covers the performance of services that are identified as necessary (a) on the basis of the details you provide us, (b) on the basis of our examination of the instrument to be repaired, and (c) during the course of the repair work.

 

3.2 We are entitled to engage third parties to carry out repair work.

 

  1. 4. Terms of payment

4.1 Our invoices are due without any deductions as soon as we have provided the repair work and issued an invoice.

 

4.2 We reserve the right to return repaired electronics cash on delivery.

 

  1. Repair times

5.1 We will start carrying out the repair you have assigned to us within a reasonable period. Unless a binding deadline has explicitly been agreed, completion deadlines of which you are notified are non-binding. We will carry out on-site repairs within a reasonable period within the framework of sensible tour planning for our service staff.

 

5.2 If the performance of our obligations is delayed or impeded by circumstances which cannot be prevented with reasonable care, in particular by force majeure, strikes, lockouts, stoppages, scarcity of materials and energy, incorrect or late delivery despite a careful choice of supplier, the period of the repair will be extended by the duration of the hindrance. If a party provides substantial evidence that it cannot reasonably accept such an extension, it is entitled to withdraw from the contract, without the right to any claims for damages, in so far as the contract has not yet been fulfilled. Any further claims you may assert are excluded.

  1. Acceptance

6.1 After the repair has been completed, you are obliged to accept duly performed repair work immediately. You may not refuse acceptance on the grounds of insignificant defects which will not affect the operation of the electronic device.

6.2 If you do not state your refusal to accept the repaired electronic device within 30 days after the repair works ended or after the repaired electronic device was handed over to you, the repair works shall be deemed to have been accepted.

  1. Warranty

7.1 We are not taking a responsibility for any data on customers’ device. You are responsible for backing up your data before bringing your electronic device for repair.

7.2 Our 90 days warranty only applies on the parts and labor that we provided. It does not cover entire device like manufacturer’s warranty.

7.3 You are obligated to pick up your electronic device once we have completed repairs. In the event 30 days lapse before the electronic device is collected by the customer, we have the right to recycle the electronic device. You hereby agree to indemnify us from any claims whatsoever once the electronic device has been recycled.

7.4 You acknowledge that electronic devices which are returned after repair will take 1 to 10 business days to deal with.

7.5 If customers’ electronic devices are damaged/lost in our presence we will compensate the customer. We will replace the electronic device with an equivalent electronic device based on conditions of the electronic device or we will pay to the customer the value of the electronic device in current market prices based on condition.

7.6 We will collect the customers’ data such as name last name phone number and email and we have a right to use his information in future for ads/updating customers with our services.

7.7 We have the right and discretion to void this warranty if we discover that the electronic device was repaired by another repair shop after we repaired it.

 

  1. Liability for damages

We shall only be liable on any legal grounds whatsoever for damage which is not caused to the repaired instrument itself in the following cases:

  • Intention,
  • gross negligence of our corporate bodies or corporate executives,
  • culpable infringement of life, body and health,
  • defects we have concealed fraudulently or of which we have guaranteed the absence.

 

 

 

 

 

  1. Termination

If you are dissatisfied with our website or with any terms and conditions of Dr. Phonez Inc in operating the website your sole and exclusive remedy is to discontinue using our website.

 

In the event you have any questions, complaints or concerns please contact us via (210) 377-1010 or visit us at 7317 San Pedro Ave San Antonio, TX 78216(210) 377-1010.

 

Terms for Website

 

  1. Definitions & Agreement to be bound

1.1 Definitions

References to “you,” and/or “user” mean a general user of the website.

1.2. Agreement to be bound

The following Terms and Conditions, together with the relevant information set out on the website, including any features and services available, such as photographs, publications and other materials, are subject to the Terms and Conditions set forth below. Please read them carefully as any of use of the website constitutes an agreement, without acceptance, to be bound thereby by the customer. By using the website and by clicking that you agree to these Terms, you represent that you are at least eighteen (18) years old, have read and understand the Terms and Conditions, and that you agree to be bound by these Terms and Conditions as set forth below.

  1. General Provisions

2.1. Modifications and Changes to Terms and Conditions

We may modify, add to, suspend or delete these Terms and Conditions or other agreements, in whole or in part, in our sole discretion at any time, with such modifications, additions or deletions being immediately effective upon their posting to the website. We may additionally attempt to notify you of such changes by contacting you. Your use of the website after modification, addition or deletion of these Terms and Conditions shall be deemed to constitute acceptance by you of the modification, addition or deletion.

2.3. Prohibited Uses of Website 

In addition to the other restrictions on use set forth herein, you agree and acknowledge that you shall not use the website: (a) for any unlawful purpose; (b) to solicit customers to perform or participate in any unlawful acts or to engage in acts that are unrelated to the purpose(s) of the website; (c) to violate any international, governmental, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the website; (h) to collect or track the personal information of others; (i) to interfere with or circumvent the security features of the website. We reserve the right to terminate your use of the website for violating any of the prohibited uses or for any other reason in our sole and exclusive decision.

 

  1. Indemnity

By using our services as well as our website, you agree to full indemnify Dr. Phonez, its employees, its agents and its directors from any demand or claim, including attorney fees, concerning a breach of this terms and conditions.

 

  1. Dispute Resolution

By using this terms and conditions, you acknowledge that any dispute arising out of this terms and conditions or performance of this terms and conditions shall be dealt with through negotiations at our offices. Dr. Phonez reserves the right to assign or transfer a part or whole of its obligations and rights under this terms and conditions to any third party.

 

  1. Disclaimer

Kindly be advised that this is our disclaimer of legal liability for the quality or reliability of our services.

 

  1. PHONEZ AND ITS AFFILIATES MAKE NO REPRESENTATION OR WARRANTY ABOUT THE SERVICES, INCLUDING ANY REPRESENTATION THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE AND PROVIDE THE SERVICES (INCLUDING CONTENT AND INFORMATION) ON “AS IS” AND “AS AVAILABLE” BASIS. TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW, DR. PHONEZ ITS AFFILIATES DISCLAIM ANY IMPLIED OR STATUTORY WARRANTY, INCLUDING ANY IMPLIED OR STATUTORY WARRANTY, INCLUDING ANY IMPLIED WARRANTY OF TITLE, ACCURACY OF DATA, NON-INFRNGEMENT, MERCHANTIBILITY OR FITNESS FOR A PARTICULAR PURPOSE.

 

  1. Limitation of liability

By using our service you hereby agree not to hold liable Dr. Phonez as well as its agents, affiliates, employees and directors in relation with this terms and conditions for any loss whatsoever. Dr. Phonez will not be liable to you for the service obtained through our website, as long as you willingly obtained our services.